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Privacy Policy

Jax-Tees recognizes that you have a right to privacy, and we will not give or sell anyone specific information about you or any orders you have placed through the Jax-Tees Service except that: (i) Jax-Tees may share information about you or an order that you have placed with a relevant Institution in order to allow such Institution to review the use of the Licensed Marks as necessary; (ii) Jax-Tees may provide information about you and your order to its subcontractors; and (iii) Jax-Tees may share information about you with its marketing partners and affiliates for purposes of marketing Jax-Tees. Jax-Tees employs third party cookies which are used to target customers for advertising purposes. Jax-Tees will not send you unsolicited materials except that customers may receive occasional e-mails to announce changes in the Jax-Tees service, new features and technical updates.

Anti-Sweat Shop Policy
Jax-Tees.com supports high standards for manufacturing labor conditions. Accordingly, we seek to work with suppliers who promote such standards within their operations. Jax-Tees.com relies upon referrals, reputation and, in some cases, personal inspections to identify such vendors.

Payment Policies
Jax-Tees.com accepts online payment via credit card or debit card. All payments sent electronically shall be securely transmitted using 2Checkout technology.

Jax-Tees.com may also accept payment via check or purchase order. Qualified Institutions (such as Purchasing Offices) wishing to establish group accounts and utilize purchase orders may set up special payment options by contacting Jax-Tees.com.

Jax-Tees.com will begin processing orders immediately upon verification that payment has been received.

Shipment/Delivery Times
Custom Ink’s orders are generally delivered within 14 days. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative. Rush orders on screen-printed apparel items are available for a 25% rush charge. Rush orders are delivered within 7 days. Delivery times may vary during the holiday seasons.

Returns Policy
Jax-Tees.com goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Jax-Tees.com accepts returns and will refund payment if and when customers are disappointed by Jax-Tees.com merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.

Limit of Jax-Tees.com's Responsibility
Jax-Tees.com will be responsible for acting only on those instructions sent to Jax-Tees.com that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. Jax-Tees.com is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. Jax-Tees.com is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.

The information and materials contained in this Site, including text, graphics, links or other items, are provided "as is", "as available". Jax-Tees.com does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.

In no event will Jax-Tees.com be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Jax-Tees.com, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Indemnity
You agree to defend, indemnify and hold Jax-Tees.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of Jax-Tees.com's Site and the Service, your violation of this Agreement, or your violation of any rights of another.

Governing Law
This Agreement shall be governed by the laws of the State of Florida and, where applicable, by federal law.

 

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